CANCELLATION AND Refund Policy

The primary purpose of OriginUAS is a generate profit. The way OriginUAS generates profit is to create revenue by flying drones, capturing aerial imagery or sensor data, and providing deliverables, training, or education which meet or exceed its customer's requirements and expectations, and having better quality and a better reputation than the competition whilst doing it. The way OriginUAS garners a positive reputation and profits long-term is by operating safely and responsibly under the many local, state, and federal regulations, as well as adopting industry-specific best practices for small unmanned aerial systems (SUAS). There are certain restrictions governing SUAS which may prevent the ability to safely and responsibly complete a drone flight.  It therefore profits OriginUAS to prioritize safe and responsible in every phase of operations.

• If a client cancels the mission flight within three days, OriginUAS keeps any deposit collected.
• If OriginUAS cancels for anything other than weather or airspace restrictions, the client will be refunded any monies paid to OriginUAS.
• If weather prevents a local flight (within 100 miles radius of OriginUAS), OriginUAS will work with the client to reschedule the flight and get the deliverable to the customer in a timely manner without any additional cost to the client to cover the change. If weather cancels the flight and prevents OriginUAS from getting a deliverable to the client in the time the deliverable was originally required, OriginUAS will issue a refund of any monies paid in excess of the deposit.
• Airspace restrictions that prevent a flight--Temporary Flight Restrictions (TFRs) or other aerial safety hazards present at the time of mission flight--are treated the same as weather cancellations. Like the weather, TFRs and other aerial hazards are outside of the control OriginUAS and can prevent flights at a moment's notice.
• OriginUAS will provide a full refund to the client if it cannot provide the required deliverable in the required timeline agreed upon by both parties in writing.